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Come Back to Our Library, Without Leaving Your Vehicle

May 29, 2020

NPL Offers Curbside Service with Phased Reopening Monday, June 8

Since Nashville Public Library (NPL) closed on March 16, many of you have been asking when we’ll reopen our doors.

We’ve got great news — NPL will once again offer checkouts of physical materials beginning Monday, June 8. And once we do, you can get the books you love without stepping out of your car.

To facilitate a safe return to our library, the team at NPL are reopening eight of our locations to offer curbside service. These include the Main Library, as well as the Bellevue, Bordeaux, Edmondson Pike, Green Hills, Hermitage, Madison, and Southeast branch locations.

All locations are offering curbside service for the same hours the doors were previously open. The Main Library is open Monday–Friday 9 AM–6 PM, Saturday 9 AM–5 PM, and Sunday 2 PM–5 PM. Bellevue, Bordeaux, Edmondson Pike, Green Hills, Hermitage, Madison, and Southeast branch locations are open Monday–Thursday 10 AM–8 PM, Friday 10 AM–6 PM, Saturday 10 AM–5 PM, and Sunday 2 PM–5 PM.

How it Works

Curbside pickup is simple.

Beginning June 8, use our online catalog and place a hold on the items you want. Our system will suggest a nearby location for pickup, or you can choose your own.

You’ll receive a notification letting you know it’s time for pickup. They’ll be available for 15 days after you get that notification.

Please bring your library card for pickup. After arriving at your designated library location, you will find a sign directing you to the pickup spot. Pickup for the Main Library will be next to the book drop on 6th Avenue (not the Library Garage).

Call the number on the sign and let library staff know that you’ve arrived. Please be prepared to provide a description of your vehicle, and if you have any special needs or instructions. If you don’t own a cell phone, please call your pickup location before you leave your home, and our staff will be happy to schedule a time for you.

When our staff approach your vehicle, please press your library card against your vehicle’s window (so that we can verify your library card number), and pop your trunk. Staff will then place your holds in your trunk and close it for you. If you don’t have a trunk, our staff will put your holds in the backseat of your vehicle.

If you travel to the library with any mode of transportation other than a personal car, truck, or van, your holds will be placed on an outdoor table for pickup. When you arrive, please have your name and phone number listed on an 8.5” x 11” piece of paper, so that our staff can easily identify you. There will be markings on the ground at least six feet from the table, and we ask that you wait at this line, and remain at least six feet apart from other patrons. Our staff will check your ID, leave your holds on the table, and once they have left, you’re free to collect them.

Once you’re done with your materials, you can return them to any of our eight reopened locations using the book drops or provided return carts.

For Holds Placed Before the Library Closed

If you placed holds prior to closing, rest assured, we'll start making them available once we reopen.

You’ll soon receive an email from our staff letting you know that your item is available, and which location it has been sent to. Please see below for new hold locations.

Original Hold Location New Curbside Pickup Location
Bellevue Bellevue
Bordeaux Bordeaux
Donelson Hermitage
East Madison
Edgehill Green Hills
Edmondson Pike Edmondson Pike
Goodlettsville Madison
Green Hills Green Hills
Hadley Park Bordeaux
Hermitage Hermitage
Inglewood Madison
Looby Bordeaux
Madison Madison
Main Library Main Library
North Bordeaux
Old Hickory Hermitage
Pruitt Main Library
Richland Park Green Hills
Southeast Southeast
Thompson Lane Edmondson Pike
Watkins Park Bordeaux

If you want to pick up your hold at a different location, please let our staff know.

Once you've confirmed your hold location, you can follow the instructions for pickup from the previous section.

Pre-existing holds will be available until June 22. Afterward, they will be placed back into circulation.

Upgrade Your Digital Access Card

If you signed up for a digital access card while our library was closed, you can now upgrade to a full access, physical library card at any of our open locations.

The process is simple. Reserve the items you want, including physical items, in our online catalog. When you come to pick up your holds, bring a photo ID and proof of your Davidson County residency with you. We'll take care of the rest.

For a full list of acceptable photo IDs and proofs of residency you can use, please visit our Get a Card page.

How We’re Keeping You Safe

Our first priority during this time is to protect the health and well-being of our staff and customers.

Our curbside service is designed to minimize human contact as much as possible. Once you return your library materials, they will be placed in quarantine for five days before they’re placed back into circulation.

Our staff will receive daily temperature checks before being allowed to work, and are required to wear face masks at all times.

During the first phase of our reopening, our library facilities remain closed to the public. All programs, community events, and meeting room reservations will remain suspended for now.

In the meantime, check out NPL Universe online events, where you’ll find live story times with your favorite librarians, puppet shows with Wishing Chair Productions, art and music classes with Studio NPL, and more.

Wizard avatar

Ed Brown

Ed's a proud member of NPL's Marketing and Communications team. Some of his favorite books include Dracula, Once an EagleNeuromancerStarship TroopersThe Black CompanyBerserkBlade of the ImmortalBlame! and Vampire Hunter D. When not at the Library, you'll find him spending time with his wife and son, doing interval training, reading, or waiting for the next FromSoftware game.

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