Account Help
Get help with your PIN. Ask about lost items. Request a credit card refund.

eBook or Downloads Help
Troubleshooting, download limits, fulfillment errors, app installation, device compatibility.

Suggest a Title for Purchase
Library card required. Learn more before placing a request.

Library Concierge
Let Library Concierge make recommendations!

Book a Librarian
One-on-one help with basic computer and device questions, job searching and resumes, homework help, and more. 

Tours and School Visits
Schedule a tour of the library. Request a visit to your school or community group.

Interlibrary Loan
Borrow books that Nashville Public Library doesn't own.

Filming and Photography Requests
Filming and photography is allowed only to the extent that it does not interfere with the provision of library services and is consistent with the Library’s Mission Statement and Rules. Please review the filming and photography policy for details.

Media Inquiries
Download our press kit or contact our Marketing and Communications department.

Other / General Questions
For help, contact our librarians.