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Get free or reduced-cost home Internet! Make an appointment at any library location for one-on-one help signing up.

Get Help Signing Up

Library staff and trained digital navigators are doing one-on-one appointments to help you sign up. Make an appointment. See below for qualifying documents to bring with you to your appointment. 

What is the Affordable Connectivity Program?

This is a federal program that helps low income families with the cost of home Internet.

If you qualify, you get:

  • $30 a month discount on Internet service bills.
  • $100 off a new laptop, tablet, or desktop computer.


Do I qualify?

You automatically qualify for free or discounted Internet if you receive:

  • SNAP
  • Medicaid
  • Federal Public Housing Assistance
  • Supplemental Security Income (SSI)
  • WIC
  • Veterans Pension or Survivor Benefit
  • Lifeline
  • Pell Grant


Qualifying Documents

Proof of Household Income (200% of the Federal Poverty Guidelines):

  • Prior year’s state, federal, or Tribal tax return
  • Current income statement from your employer or a paycheck stub
  • A Social Security statement of benefits
  • Veterans Administration statement of benefits
  • Unemployment or Worker’s Compensation statement of benefits
  • Divorce decree, child support award, or a similar official document showing your income
  • A retirement/pension statement of benefits

Identity Verification:

  • Valid government, military, State or Tribal ID
  • Birth Certificate
  • U.S. Driver’s license
  • Passport
  • Certificate of U.S. Citizenship or Naturalization
  • Permanent Resident Card or Green Card
  • Government assistance program document
  • Individual Taxpayer Identification Number (ITIN) document (does not need to include date of birth)

Address Verification:

  • Driver’s license or other valid government, state, or Tribal ID
  • Utility bill
  • Mortgage or lease statement
  • Most recent W-2 or tax return

Proof of Emancipated Minor:

  • Court document
  • Certificate of emancipation



Nashville Public Library Affordable Connectivity Outreach Program

Funding was provided by the FCC Consumer and Governmental Affairs Bureau


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