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Service Updates

Beginning Wednesday, April 14, Bordeaux and Edmondson Pike open their doors, joining Madison and Southeast Branch Libraries and the Main Library for Phase 2 in-person service.

These locations are open with limited building capacities to ensure sufficient space for social distancing. We will welcome customers into additional locations in the coming weeks. Watch for announcements about your local library location. 

Update on mask-wearing protocols: in line with Metro Government ordinances, NPL has moved to requiring masks for library visitors ages 12 and up (previously ages 2 and up).

Available Services

  1. Collection Access: Browse the Shelves, Check Out Materials, Pick Up Your Holds
  2. Curbside Service*
    The Main Library will cease curbside service and offer lobby pickup instead.
    Curbside service remains available at these locations:
    Bellevue Hermitage
    Bordeaux Inglewood
    Donelson Madison
    Edmondson Pike Richland Park
    Goodlettsville Southeast
    Green Hills Thompson Lane
  3. Computer Access
    Main Library: phone or walk-in reservations
    Madison and Southeast Branches: walk-in reservations only
  4. Answers to Quick Reference Questions
    More in-depth inquiries may be directed to Online Help, Book A Librarian, or Library Concierge.
  5. In-Person Library Card Signup
  6. Special Collections and Metro Archives Divisions
    Available by appointment only.
    Call (615) 862-5800 to request an appointment.

*Notice: Inclement weather may force temporary suspension of curbside service.

Guidelines

  1. Please refrain from visiting NPL if you:
    • have been feeling ill
    • have come into contact with someone who tested positive for Covid-19
  2. Masks must be worn at all times by everyone ages 12 and older.
  3. Maintain at least six feet of distance between yourself and other visitors and staff.
  4. For public computer use, please use provided disinfectant wipes to wipe down keyboard, mouse, and station area before and after use.
  5. Please leave promptly when your library business is complete, to minimize risk and to allow others to enter. Kindly do not linger.

For Safety, Still-Suspended Services Include

  • In-person programs and events
  • Public meeting rooms at all locations
  • Study rooms at all locations (except the Main Library)
  • Teen centers/Studio NPL locations (except the Main Library)
  • Copy machines
  • Toys, games, climbing structures, and other interactive items

And Just Because It's So Darn Good...

Whether you've watched a dozen times or are a newbie, for a great library-themed laugh (and useful information!), check out the smash hit "Curbside, Baby" from some of our amazingly talented staff.